According to this annual survey by Marketing Week, “the relationship between email and social media is widely predicted to grow…. Social media integration is also cited as a hot trend by marketing managers in the retail, transport and not-for-profit sectors.” Source: http://www.marketingweek.co.uk/disciplines/digital-strategy/theres-plenty-of-mileage-yet-in-email/3030133.article
According to a study published in the Journal of the American College of Radiology, “a radiology department at a German academic hospital was able to almost double the percentage of patients receiving an MRI scan within 24 hours, thereby increasing scanner productivity by one-third and probably saving hundreds of thousands of dollars a year, according to a Read more…
Below is an excellent article that describes how a hospital employed Lean and Six Sigma to improve outcomes for patients. “After gaining buy-in for our new culture, we moved on to improving processes. We started with the macro-level goal of reducing our length of stay then moved to examining the micro-level processes impacting the larger issue. Read more…
This article (by Martin Zwilling in Forbes, Aug. 20, 2011) provides a good summary of the relevant keys to business operational excellence for innovative start-up enterprises. “People and operational excellence have to converge in every business, large or small….All too often, entrepreneurs posit a new technology or idea, without understanding that a successful business is Read more…